Learn more about the key principles, concepts and skills required in hospitality management, from the functions of different hotel departments to restaurant planning to food safety practices in the ALISON free online course “Diploma in Hospitality Management“. This Diploma course will be of great interest to professionals working in hotels, restaurants, or any other hospitality service operation. This course will also be of great interest to any learner who would like to gain employment or a career in the hospitality sector.
Diploma in Hospitality Management Course Content
The course introduces you to the nature of hospitality, the various types of accommodation, hotel management, hotel departments and their functions, food and beverage services, and restaurant operations planning. It includes the following topics:
- Characteristics of the hospitality industry;
- Characteristics of the accommodation product;
- The classification and function of hotel departments;
- Revenue and sales indicators;
- Security procedures;
- Food and beverage departments of a hotel;
- Different market segments and customer types;
- Different modes of operation;
- The objectives of a menu;
- Kitchen layout and design;
- Five steps to food safety;
- Food handling priorities and preparation procedures;
- Types of restaurant workforce injuries and accidents;
- Firefighting principles;
- Basic tasks involved in first aid.
Certification
To qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments.
Summary of Main Course Features
- Duration: 6-10 Hours
- Publisher: Connexions
- Assessments: Yes
- Certification: Yes
- Minimum Grade/Class Level: Third Level
Price: Free
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